Buyer terms
Version 2026-10-draft-6 · Draft: final before the first sale.
- One asking price. Every car has one asking price, shown to every buyer. Offers are private, and the asking price never changes because of an offer.
- Private offers. You may have one open offer per car. Mobility1 answers offers for the seller, one at a time and within 24 hours: accept, decline, or a counter-offer to you alone. No other buyer sees your offer.
- Nothing binds until agreed. An offer binds no one until it is accepted for the seller and you both sign the sale agreement. You may withdraw an offer until it is accepted.
- Reserving. To reserve a car, at the asking price or at your accepted offer, you pay the buyer service fee (KES 50,000 including VAT) by M-Pesa or bank transfer to Mobility1's own accounts, or by card through a payment link from our card provider, exactly as shown on your payment page. The first payment to arrive reserves the car and locks it for you for 72 hours. Money that arrives after the car was reserved is refunded in full, to where it came from.
- Refunds. The fee is refunded in full if the seller does not go ahead. If you withdraw after reserving, we keep KES 12,500 including VAT for the checks done for you and refund the rest. Refunds go back to the phone, account or card the money came from.
- Paying for the car. For Kenya stock the dealer is the seller. You pay the price in two parts, which together make the full price: Mobility1's part and the dealer's part. Mobility1's part is the dealer's commission plus VAT, less the withholding tax the dealer pays KRA. The dealer instructs you to pay it to Alf Holdings East Africa Limited (Mobility1) as shown on your payment page, and it counts as paid to the dealer. The dealer's part you or your lender pay into the dealer's business account that Mobility1 checked, as My desk shows it. Pay Mobility1's part within the 72 hours of your reservation; the car then stays reserved for you until the sale is done. If you do not pay it in time, the reservation ends as if you had withdrawn. If the sale does not go ahead, we refund Mobility1's part in full. Mobility1 never holds the dealer's part. UK imports are ordered on request, on separate written terms. Mobility1 never asks you to pay a person.
- Inspections. A Mobility1 inspection report describes the car's condition on the inspection date. It is not a warranty.
- Business buyers. Accounts are for registered businesses. We check your KRA PIN and business registration before your first offer, and use these details only to verify you and to run your purchases.
We store which version you accepted, when, and from which internet address, as proof of the agreement.